Virtual Medical Receptionist

Virtual Medical Receptionist

Job Description

Scheduling, rescheduling, and canceling patient appointments as required.
Answering patients’ questions regarding basic medical tests and procedures.
Providing instructions to patients to ensure that they are prepared for examinations and procedures.
Confirming patient appointments.
Courteously receiving incoming telephone calls and taking messages as needed.
Explaining financial requirements and obligations to patients and entering payments into the practice management system.
Scheduling referral appointments and follow-ups.
Verifying insurance details and informing patients of uncovered fees.
Filing documents and organizing supplies.