Social Media & Digital Marketing Specialist
Job Description
Position: Social Media & Digital Marketing Specialist
Location: Andheri (East), Mumbai
Experience: 3-7 Years
Qualification: Bachelor’s degree in Mass Communication, Marketing, Education, English, or related fields
Key Responsibilities:
- Develop and execute monthly/quarterly social media strategies aligned with organizational goals.
- Write, plan, publish, and manage high-quality, platform-specific content for social media platforms, including scripts, emailers, and thought-leadership pieces.
- Create quick-turnaround graphics, infographics, reels, and short videos using Canva/Figma; collaborate with designers for advanced creatives.
- Provide live coverage of events, field visits, teacher programs, and leadership sessions.
- Build and nurture educator communities (LinkedIn Groups, WhatsApp groups, Academy forums).
- Conceptualise and run digital, email, and WhatsApp campaigns to promote products, programs, services, and success stories, including supporting broader digital marketing, ATL, and BTL initiatives.
- Plan, execute, and monitor performance marketing and paid campaigns across Meta, LinkedIn, Google, and other platforms.
- Track KPIs (reach, engagement, conversions, follower growth, CTR, lead generation) and prepare weekly/monthly performance reports.
- Use analytics to refine strategy, optimise campaigns, and enhance content performance.
- Implement SEO optimisation across the website and social media platforms, including keyword research, metadata updates, and content enhancements to boost search rankings and reach.
- Stay updated on trends in education, EdTech, AI in learning, content formats, and platform behaviour.
- Develop innovative formats such as podcasts, educator stories, micro-learning videos, interviews, reels, and behind-the-scenes content.
Key Skills & Competencies
- Excellent written and verbal English communication skills.
- Strong understanding of social media trends, algorithms, analytics, and platform behaviour.
- Ability to design visuals/video editing using Canva/Figma; basic Adobe skills preferred.
- Ability to convert education/EdTech concepts into simple, engaging content.
- Creative storytelling and campaign thinking.
- Experience with Meta Business Suite, LinkedIn Analytics, Instagram Insights, scheduling and planning tools.
- Strong ownership, attention to detail, and ability to work with tight timelines and cross-functional teams
Experience & Qualifications
- 3-7 years of experience in social media, content creation, or digital marketing.
- Experience in the education or EdTech sector is a strong advantage.
- Bachelor’s degree in Mass Communication, Marketing, Education, English, or related fields.
- Candidates with portfolios showcasing impactful social/digital content will be preferred.