Quality Manager

Role Objective: The Quality Manager will ensure food safety and product quality across all stages – from raw materials to finished goods. The role focuses on maintaining standards, handling audits, and improving processes in a frozen food manufacturing setup.

Key Responsibilities:

1. Quality & Compliance

• Implement and maintain HACCP, GMP, SOPs, and food safety systems
• Ensure compliance with FSSAI, ISO 22000, BRCGS, etc.
• Handle internal, external, and customer audits
• Maintain proper documentation and traceability

2. Raw Material Quality

• Check and approve potatoes, oil, ingredients, and packaging
• Understand potato quality (size, sugar level, defects, etc.)
• Work with vendors to resolve quality issues

3. In-Process Quality

• Monitor key processes like blanching, frying, freezing, and packing
• Control critical points (CCPs) and maintain quality standards
• Reduce wastage and improve process efficiency

4. Finished Goods Quality

• Ensure products meet taste, safety, and quality standards
• Approve final products before dispatch
• Handle customer complaints and take corrective actions

5. Lab & Testing

• Manage lab testing (oil quality, moisture, colour, etc.)
• Coordinate with external labs when needed
• Ensure all equipment is calibrated

6. Team Handling

• Manage QA/QC team and shop-floor quality
• Conduct training on hygiene and food safety
• Ensure discipline and compliance

7. Continuous Improvement

• Analyse quality issues and improve processes
• Work on yield, shelf life, and product quality
• Support new product development